Dental Practices
Experience our innovative dental practice with streamlined and technology-driven efficiency. Stay in control with real-time case updates, eliminating the need for traditional lab calls. Smart Rx provides intelligent features, ensuring a smart experience with real-time scan validation and notifications to minimize production delays.
Features Offered
A SmartRx that Really is Smart
The efficient and effective way to prescribe for both digital and physical cases.
Keep case status updates at your fingertips
MyLabConnect provides case visibility and accountability throughout the process.
Real-Time Scan Validation
Through our exclusive scanner partnerships and bi-directional workflow, Digital cases become even more accurate.
Track, Manage and Stay Informed
Get full visibility into lab case status, shipping updates, and seamless invoice approval. Streamline communication, give instructions, and handle supplies effortlessly.
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There are multiple doctors working out of my practice. Can all of them use the platform?
Yes, multiple doctors can use the platform by creating individual accounts/logins for each practitioner.
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We have a team member who handles all operations and processes in our practice for all our doctors. Would MLC be accessible for them?
The Practice Manager login can be provided to the team member responsible for overseeing all the main operations.
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I work with a DSO. How do I go about getting MLC for my practice?
To initiate MLC for the practice, you need to register, and for the necessary onboarding details, contact the support team.
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I work with labs across the world. Would they be able to use and access the platform?
Yes, if the lab is operational overseas and function as the manufacturer, they would be able to use and access the platform.
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How do I get in touch with the lab for any changes or requests on a case after I do my case submission?
To communicate changes or requests after case submission, you can utilize the designated space in the app to leave an instant message to the relevant department or can raise ticket to address or clarify any doubts or changes.
Dental Labs
Discover why thousands of doctors are enjoying the MLC experience. Seamless integration with your systems, digital case management and real time communication with your doctors. All of it to ensure that you are able to manage them and their cases and deliver your excellence consistently and continuously.
Features Offered
Case Management with Lab Management System
Capability to integrate with your LMS for cases to be automatically created inside LMS, and dental offices receive real-time case status updates.
Centralised IOS Scan management
Integrations with scanners such as iTero, Trios which create cases directly in your LMS, reducing the lab’s booking efforts.
Case Communication
Communicate with dental offices directly through the platform for queries, news, events, and promotions
Scan Validation
Through our exclusive scanner partnership, provide chairside scan quality feedback to the doctor instantly while the patient is on the chair
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How do labs receive communication for case-related and non-case related queries raised by doctors?
Labs receive communication for case-related and non-case related queries raised by doctors through a ticketing system. This system allows doctors to submit queries or issues, categorizing them appropriately, and labs receive notifications or alerts to address these inquiries promptly
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Is image access in real-time, and what is the Turnaround Time for Scan Quality Control?
Image access is real-time with a Scan Quality Turnaround Time under 5 minutes.
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Can labs view uploaded images, and are they accessible or saved in a cloud platform?
Yes, labs can view uploaded images real time.
Dental Service Organization
The digital dentistry platform that analyses Patient visits through dental office case requests, Lab invoices, and DSO payment reconciliation. Elevate patient care with our digital dentistry platform, analyzing dental office case requests, lab invoices, and DSO payment reconciliation for actionable insights and improved efficiency.
Features Offered
Invoice Reconciliation
Converts all your Rx - both traditional and digital into a Purchase order and enabling automated invoice reconciliation, saving you and your accounting team time and money
Improved Turn Around Time
Automate case submission, pickup, booking, status updates, real-time tracking, shipping, communication, rating, invoicing, and digital payment, saving an average of two days on lab turnaround time.
Spend Analytics
Access to a library of analytics on your offices and preferred labs with a single click, including Scan Quality Analysis, Remake Rates, Turnaround Times, and on lab spend
Benchmarking
Comparison of the performance of the various partner labs in terms of TAT, Quality, Price & Customer experience
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Can a DSO assess a doctor or Lab's performance?
Yes, DSO's can track real time case status across the practices and labs, Consolidated reports on practice view and lab view can help DSO's to assess doctor and Lab's performance.
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Can DSO reconcile a Lab's Invoice?
My Invoice Reconciliation is a cutting-edge automated technology designed to empower DSOs, GPOs, and practices alike with full control and visibility over their lab's billing process.
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Can the DSO communicate with the lab or doctor practice regarding events ,offers or promotions in MLC?
Absolutely, the MYLabConnect application serves as a centralized communication platform. DSOs can easily engage with labs and doctor practices, sharing information about events, special offers or promotions directly through the platform.
Design Centers
Optimize chair time and costs with our advanced digital workflow. Features include automatic scan upload, premium design options, and seamless order management. Ensure satisfaction with redesign options and multi-level quality checks. Enjoy integrated payments and access detailed admin reports for insights.
Features Offered
Comprehensive Accountability Solutions
Elevate your independent dental design center with our end-to-end accountability services, ensuring a seamless and responsible workflow from initial scans to the final product
Streamlining Day-to-Day Workload
Enjoy a stress-free work environment as we optimize workflows, ensuring smooth operations and minimizing the challenges in your day-to-day tasks.
Seamless Integration with manufacturing labs
Forge a direct link between your design center and manufacturing labs, ensuring swift and efficient execution of dental designs for optimal results.
Strategic Business Insights
Unlock the potential of your dental practice with our analytics-driven insights, providing a roadmap for success and growth in the dynamic field of dental design
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How does the scan upload work, and how can independent design centers benefit in their workflow?
The unique automatic scan upload feature allows design centers to seamlessly upload scanned documents for design projects. It streamlines the process, saving time and ensuring efficiency in handling orders.
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How does the system assign orders to design teams, and what advantages does this bring to the design process?
The automatic assignment of orders is a feature that optimizes workflow by intelligently assigning design tasks to available teams. This enhances efficiency, reduces manual effort, and ensures a timely response to client requests.
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Can design centers track the status of their ongoing orders, and how does this feature contribute to better project management?
Yes, design centers can easily track the status of their orders through the design tracking feature.
